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What is Voice of the Customer (VoC) in a Six Sigma Project?

What is Voice of the Customer (VoC) in a Six Sigma Project?

What is Voice of the Customer (VoC)? This guide helps you to understand its importance in a Six Sigma Project and 4 steps to apply it.

by Thiago Coutinho

Published on August 11, 2017

Updated on May 31, 2021

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Lean Six Sigma

VOC